North Metropolitan Health Service (NMHS) is committed to achieving excellence in healthcare for our community, in line with our Vision, Mission and Values.

If you suspect that the behaviour of a NMHS employee constitutes misconduct, there are several reporting mechanisms available to you.


What is misconduct?

Misconduct includes acts or behaviours that are unacceptable to NMHS, and may include:

  • Fraud or illegal practice of a financial nature
  • Breaches of patient confidentiality
  • Theft by a public officer
  • Physical violence, unwanted or inappropriate physical contact, including excessive use of force.


How to report misconduct

We strongly encourage people to speak up about wrongdoing and we are committed to making sure you feel confident to do so in the manner you’re most comfortable with.

Contact our Manager Integrity Investigations for a confidential discussion and for further advice on your rights and protections.

Tel: (08) 6457 2724
Email: NMHS.IntegrityDirectorate@health.wa.gov.au

Alternatively, you can report:

You can also raise your concerns about NMHS functions or people under the Public Interest Disclosure Act 2003 (PID Act) if certain criteria are met. A public interest disclosure can be made by anyone, including members of the public. The PID Act recognises the value of our employees, contractors and stakeholders and we support you to make a public interest disclosure where you identify wrongdoing. Please be discreet by keeping your intentions about making a disclosure to yourself.

General information on public interest disclosure (external site) is available from the Public Sector Commission.


Complaints are different to misconduct

A complaint is generally an expression of dissatisfaction by, or on behalf of, an individual consumer or carer regarding any aspect of service provided by NMHS.

Complaints may be raised through our internal grievance process if you are our employee, or through our online complaints process if you are a member of the public.

Last Updated: 06/09/2023